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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Longoria

Cindy Longoria

May 12, 2025

5  out of  5
rating by Cindy Longoria
"I have been with this State Farm agent for 9 years. They are always kind and helpful."
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Gale Burke

October 19, 2023

5  out of  5
rating by Gale Burke
"Super staff. Friendly and knowledgeable"
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Nathan LaPine

June 13, 2023

1  out of  5
rating by Nathan LaPine
"My premium keeps going up, I called a couple times to get some answers as to way because I have had no tickets and no traffic accidents yet my premium is reaching over 200$, like I said I called a couple times and emailed her, she has not returned a single phone call to an email, Janet Staub clearly does not care for me as a customer of state farm, I emplore everyone who does have her to find a different agent/insurance, the obviously do not care about the needs or wants of the customers, on top of that the people i did speak to gave me no answers and a ton of excuses as to maybe why it's gone up, I was on the phone for a good 15-20 min yesterday while the after hours agent was just clicking on random things and mumbling into the phone."
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Jasmine Nelson

November 13, 2022

5  out of  5
rating by Jasmine Nelson
"👌"
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Jasmine N

September 2, 2021

5  out of  5
rating by Jasmine N
"👌"
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Robert Lucas

March 25, 2021

5  out of  5
rating by Robert Lucas
"Great agent!!"
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L Holtz

January 16, 2021

5  out of  5
rating by L Holtz
"Very responsive and friendly!"
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Dagmi Smith

November 24, 2020

5  out of  5
rating by Dagmi Smith
"Always a pleasure going in Janet Staub's Office. I had been gone out of State for two and a half years and they recognized me the moment I walked in but not only that she never had to ask me my name after all that time but her staff even remembered what town I originally lived in. Always a pleasure and they have a great candy bowl 👍"
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PB

September 22, 2020

5  out of  5
rating by PB
"Virginia was friendly, and I got renters insurance cheap and fast. I highly recommend state farm!"
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Janet Lara

January 14, 2020

5  out of  5
rating by Janet Lara
"Very good customer service, recommended :)"
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melissa hill

September 11, 2019

5  out of  5
rating by melissa hill
"Awesome"
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Jake Steinman

August 24, 2019

5  out of  5
rating by Jake Steinman
"I moved from Carson City to Reno and still use this office. Janet Staub and her staff do an amazing job to ensure you get the insurance you need and make the process for a claim so easy. Give this office a strong consideration when shopping for insurance, you won't be disappointed."
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L Greybaby

July 18, 2019

5  out of  5
rating by L Greybaby
"We love our State Farm!"
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Karen Champa-Mutz

May 16, 2019

5  out of  5
rating by Karen Champa-Mutz
"This agent goes above and beyond. LORNA .is a great asset to the office .she is always there to answer every stupid question you all Rock"
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Alissa Wilburn

May 14, 2019

5  out of  5
rating by Alissa Wilburn
"Nice service and always willing to help."